Privacy Policy
Your privacy is important to us. This policy explains how Canada Cloud Solutions collects, uses, and protects your personal information.
Last updated: October 3, 2025
Table of Contents
Introduction
Canada Cloud Solutions ("CCS", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not access or use our services.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number, mailing address)
- Professional information (company name, job title, industry)
- Account credentials and authentication information
- Payment and billing information for our services
- Communication records and correspondence with us
Technical Information
- IP address, browser type, and operating system
- Device identifiers and network information
- Website usage data and analytics information
- Log files and system performance data
2. How We Use Information
We use the collected information for the following purposes:
- Provide, maintain, and improve our cloud and cybersecurity services
- Process transactions and manage customer accounts
- Communicate with you about our services, updates, and support
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and regulatory requirements
- Detect, prevent, and address technical issues or security threats
- Send marketing communications (with your consent where required)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
Trusted third-party vendors who assist in delivering our services under strict confidentiality agreements.
Legal Compliance
When required by law, court order, or to protect our rights and the safety of others.
Business Transfers
In connection with mergers, acquisitions, or sale of assets, subject to confidentiality requirements.
With Your Consent
When you have explicitly agreed to share information for specific purposes.
4. Data Security
We implement robust security measures to protect your personal information:
Encryption
AES-256 encryption for data at rest and TLS 1.3 for data in transit
Access Controls
Multi-factor authentication and role-based access controls
Monitoring
24/7 security monitoring and threat detection systems
Compliance
SOC 2, ISO 27001, and industry-standard security frameworks
6. Your Privacy Rights
You have the following rights regarding your personal data:
Access & Portability
Request a copy of your personal data in a structured format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications at any time
7. International Data Transfers
As a global company serving clients worldwide, we may transfer your personal information across international borders. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by regulatory bodies
- Adequacy decisions for countries with equivalent protection
- Binding corporate rules for intra-group transfers
- Your explicit consent where required by law
8. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
General Contact: info@canadacloudsolution.ca
Phone: +1 (351) 209-3666
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.